Privacy Policy

Last updated: July 1, 2026

1. Who We Are

Mexico Living is operated by Living Enterprises, an international digital business. This Policy applies to all data collected through mexicoliving.mx.

2. Data We Collect

We may collect the following personal data when you use our Platform:

  • Contact information: name, email address, phone number (when you submit an inquiry, register, or book a consultation).
  • Usage data: pages visited, time on site, referring URL, device type, browser, and approximate geographic location (derived from IP address).
  • Payment data: if you purchase a paid product, payment details are collected and processed by Stripe, Inc. We only receive a transaction confirmation; we do not store full card numbers.
  • Cookies and tracking: see Section 7.

3. How We Use Your Data

  • To respond to your inquiries and connect you with relevant destination and property information.
  • To process payments for digital services via Stripe.
  • To improve Platform functionality, content, and user experience.
  • To send transactional communications (inquiry confirmations, purchase receipts).
  • To send marketing communications, only with your explicit consent.
  • To comply with legal obligations.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), UK, or other GDPR-applicable jurisdictions, we process your data on the following legal bases:

  • Consent — for marketing emails and non-essential cookies.
  • Contract performance — to fulfill paid digital service purchases.
  • Legitimate interests — for analytics and Platform improvement.
  • Legal obligation — where required by law.

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Stripe, Inc. — for payment processing.
  • Analytics providers — for aggregated, anonymized usage analytics.
  • Email service providers — to deliver transactional and marketing emails.
  • Legal authorities — when required by law.

Data may be transferred internationally. Where required, we rely on appropriate safeguards (e.g., Standard Contractual Clauses).

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy or as required by law. Contact inquiries are retained for up to 3 years. You may request deletion at any time (see Section 8).

7. Cookies

We use cookies and similar technologies to operate and improve this Platform. Types of cookies we use:

  • Essential cookies: required for the Platform to function. Cannot be disabled.
  • Analytics cookies: help us understand how visitors use the Platform. Anonymized where possible.
  • Preference cookies: remember your settings and preferences.
  • Marketing cookies: used only with your consent to serve relevant content.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to access the data we hold about you.
  • Right to rectify inaccurate data.
  • Right to erasure ("right to be forgotten").
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent at any time.

To exercise any of these rights, please contact us using the contact form on this Platform. We will respond within 30 days.

9. Mexican Data Protection Law (LFPDPPP & ARCO Rights)

Because this Platform operates under the domain mexicoliving.mx, the handling of personal data is also governed, where applicable, by Mexico's Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) and its regulations.

Under Mexican law you hold ARCO rights over your personal data:

  • Acceso (Access): to know what personal data we hold and how we use it.
  • Rectificación (Rectification): to correct data that is inaccurate or incomplete.
  • Cancelación (Cancellation): to request the deletion of your data when it is no longer needed.
  • Oposición (Objection): to object to the use of your data for specific purposes.

You may also limit the use or disclosure of your data and withdraw any consent previously granted. To exercise your ARCO rights, submit a request through the contact form on this Platform, stating your name, the right you wish to exercise, and a means to contact you. We will respond within the timeframes established by applicable law.

10. Children's Privacy

This Platform is not directed at persons under 18 years of age. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with a revised "Last updated" date.

12. Contact

For privacy-related inquiries or to exercise your rights, please use the contact form available on this Platform. We aim to respond within 30 calendar days.